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A-z garage door Reviews

• Mar 22, 2026

Garage door repair guy took my opener and left it broken

I looked up a garage door company online because my door wouldn't go all the way up. A guy showed up in a plain car and told me the springs needed to be replaced. He put in two new springs and left. Later that same day, the door stopped working again.

I called the service number. The technician texted me back and said he'd return. He came back a few hours later and said the opener needed to be replaced. He told me to go to Menards, used my phone to take a screenshot of the opener to buy, and said to call another company to install it for $85. Then he took the springs he just put in and left. He also has my garage door opener in his truck—he took a picture of it with my phone.

I haven't been able to get a supervisor's name or a call back since. The number on my receipt, 1800-658-0115, is how I found out this is a known scam. I paid $938 for this.

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