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AirHelpDesk.com Reviews

• Apr 02, 2026

Got a fake refund call after airline issue, lost $9,000

I had a problem with my Gotogate ticket about extra luggage I paid for. The airline itself gave me a refund for that part. But right around then, I got a call from someone saying they were from the airline's customer service, from AirHelpDesk.com. The person on the phone said because of the luggage problem, they were going to issue a full refund for the whole ticket and needed my card details.

I gave the information. I never got any ticket refund from them. Instead, they started charging my card. They kept doing it, multiple charges, until they had taken $9,000. They drained my account. The call came from 1(301) 835-0521 and the email was [email protected].

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