Ordered toothpaste on sale and ended up in a subscription mess
I ordered one tube of toothpaste from Brytelabs. They had a sale on for $22. They charged me for that and then about a week later they charged me around $55. I was using order tracking, they said the product was delivered…..it was not.
I found out they had me on an order autopay subscription, which I wasn’t aware of when I ordered. I sent an email to them asking for the subscription to be cancelled, I never heard back from their customer service, but three days later another auto payment went through, this time for over $80. I am beyond pissed.
I email them again asking for the subscription and order to be canceled and reversed the charges sent to my credit card for the last automatic order. Again did not hear back. Finally found a link on their website to manage subscriptions where I was able to cancel the subscription. Only time will tell if it actually worked or if I’ll get my money back. DO NOT ORDER ANYTHING FROM THESE SCAMMERS!
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Ordered toothpaste on sale and ended up in a subscription mess
I found out they had me on an order autopay subscription, which I wasn’t aware of when I ordered. I sent an email to them asking for the subscription to be cancelled, I never heard back from their customer service, but three days later another auto payment went through, this time for over $80. I am beyond pissed.
I email them again asking for the subscription and order to be canceled and reversed the charges sent to my credit card for the last automatic order. Again did not hear back. Finally found a link on their website to manage subscriptions where I was able to cancel the subscription. Only time will tell if it actually worked or if I’ll get my money back. DO NOT ORDER ANYTHING FROM THESE SCAMMERS!