Central Texas Auto Care

Thank you for sending the invoice to meI am rejecting the claim for the following reasons: We have a year or 12,mile warranty His mileage between our invoice and his was a difference of 17, Also, warranty is voided by not returning the car to [redacted] *** Nothing on the new invoice shows that we did anything wrong I wish that the person had come back to us for us to examine the brakes We are sorry that he feels the way he does; however, it was his choice [redacted]

I have attached a copy of the invoice and the warranty information. We are extremely interested in where they had the work done and a copy of that invoice. We always stand behind our work and go the extra mile to remedy the situation if given a chance. If you could reach out to
them and get a copy of the invoice, we would greatly appreciate itThank you***
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Complaint: ***
I am rejecting this response because: I personally saw the brakes before *** *** *** did the work correctly as central should haveI have an email with pictures that I can forward as well I will not be satisfied until I get my money back It is obvious that no brake job was done by central I want other consumers to avoid having the same thing done to them
Regards,
*** ***

Complaint:
I am rejecting this response because:I have attached the invoice for *** *** *** who did the work correctly as requested. The only remedy is a full refund as I previously requested
Regards,
*** ***

Thank you for sending the invoice to me. I am rejecting the claim for the following reasons: We have a 1 year or 12,000 mile warranty  His mileage  between our invoice and his was a difference of  17,494.  Also, warranty is voided by not   returning the car to [redacted].  Nothing on the new invoice shows that we did anything wrong.    I wish that the person had come back to us for us to examine the brakes .  We are sorry that he feels the way he does; however, it was his choice.   [redacted]
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