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City Financial Reviews

• Mar 09, 2026

Got a scary call about a fake debt from "City Financial"

I got a message through my husband's work email saying they needed to talk about something urgent. He called the number they gave, (833) 795-5753. They asked for his name and phone number, then said our address back to us, so it seemed real at first.

They said we owed money to "City Financial" and that they were a third-party company collecting it. They called it a "forceful recovery" and threatened a 30% wage garnishment. They said they'd file charges for Theft by Deception and other things if we didn't pay. They claimed our last payment was March 22, 2022.

We checked our bank records. The only payment we made on that date was to Citizens Pay for our Vivint equipment, and they confirmed our balance was zero. We also had a Best Buy Citi card, but that was paid off too. When we tried to call them back to ask for a debt verification letter, they just got verbally abusive. This is definitely a scam.

• Mar 09, 2026

Got a scary call about a fake debt from "City Financial"

Someone contacted my husband through his work email saying they needed to talk about something urgent. He called the number they gave, (833) 795-5753. They asked for his name and phone number, and then they said our address back to him, so he thought it was real.

They said we owed money to "City Financial" and that they were a third-party vendor. They called it a "forceful recovery" and threatened a 30% wage garnishment. They said they'd file charges for Theft by Deception and other things if we didn't pay. They claimed our last payment was March 22, 2022. We checked our bank statement and the only payment that day was to Citizens Pay for our Vivint equipment. We called and verified our balance with them is zero, paid in full. The only other Citi Financial thing we had was a Best Buy card, also paid off.

When we tried to call the people back to ask for a debt verification letter, they just got verbally abusive. This is definitely a scam.

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