Creative Fabrica Reviews
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If you know any contact information for Creative Fabrica, help other users by adding it.
Signed up for a free trial and they charged me for a full year anyway
As soon as I saw the charge I reached out to them and asked for a refund because I did not want the subscription. They kept ignoring my emails. So now I am in a dispute for the charge and they are challenging me on it. Their website is www.creativefabrica.com and their email is [email protected].
Signed up for a trial and they charged me for a full year anyway
They just kept ignoring my emails. I asked them to refund it and they never replied. So now I am in a dispute for the charge and they are challenging me on it. Their website is www.creativefabrica.com and their address is Westerstraat 187 1015, MA Amsterdam. Their email is [email protected].
Charged twice and then they couldn't find my account
Then it got worse. They charged my PayPal and also charged my bank account. So I got double charged. That’s just not right. Their ads are misleading and the whole billing thing was shady.
I reached out to their support. At first they said they’d give a refund. Then they turned around and said they couldn’t even find my account. But they had no problem finding it to take my money. That just doesn’t add up.
I tried PayPal too. But after Creative Fabrica responded, PayPal decided in their favor. I feel like they took the money without really asking or telling me when. Customers don’t get a fair chance to say no or cancel before getting billed.
Charged for a yearly subscription during free trial sign-up
The thing is, I never signed up for a yearly plan. The webpage didn't even show an option for that. My screenshot shows it said NO CHARGE today and I got a receipt for $0.00 for the free trial. So I'm confused why the charge happened.
Now I can't find any way to contact them about this. There's no visible customer service or a way to cancel the subscription. It feels like the site lures you in with the trial and then just starts charging.