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Luis (no business name given) reviews and customer experiences

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Luis (no business name given) Reviews

• May 13, 2026
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Took my deposit for windows and now won’t answer

Luis came out to measure my windows and said he needed a deposit to order them. I gave him the money, $5,150, and he said he would keep in touch about when they’d be installed. He didn’t. I had to call and text him a bunch of times just to get a reply.

Then last Thursday night he texted me saying my 16 windows got damaged during transport. He said he’d be in touch again but never followed up. I told him I didn’t think he ever ordered them and that he just took my money. After more calls and texts he said he’d give me my deposit back in cash today. That didn’t happen. Now he won’t answer at all.

He told me his business wasn’t doing great and he got a second job. I honestly think his company is gone but he’s still taking peoples money.

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