Lumenpick.com Reviews and Customer Experiences

Lumenpick.com Reviews

• May 10, 2026

TikTok ad for a TV took my money and then some

I saw an ad for a TV on TikTok and clicked the link to buy it. They charged me $40 with taxes and delivery fees. I never got a confirmation email or anything.

Then a little after that, someone hacked my bank account and took another $130 from some other place. I already reported it to my bank. I tried emailing them to ask about my order or a refund but they never wrote me back.

So I sent another email saying if I don't get my package or my money back I'm reporting them to the BBB. They had the nerve to email me back saying my package was delivered. It wasn't. And there was no tracking info I could even check.

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• May 06, 2026

TikTok couch order for $9.99 turned into a total runaround

I saw this couch on TikTok for $9.99 plus shipping so it came to $17.98 total. I placed the order on 4/3/26. I know that was probably too good to be true but I figured for that price why not try.

After two days I emailed them at [email protected] because that was the only contact info they gave. I just asked for a tracking number. A day later they emailed back with an order date and order number 8LXAHV6 but no tracking number. So I waited a few more days and emailed again saying I would report them for fraud. Then they said the cargo was rerouted but still no tracking number.

On 5/3/26 I got an email saying the package was on a vehicle that broke down and they were scheduling another delivery. I also noticed they claimed there was a delivery attempt on 5/2/26 but there was no note left on my door and my camera showed no delivery truck that day. I still have no tracking number and when I emailed them today I got nothing back.

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• Apr 26, 2026

Ordered a portable TV and never got it

I ordered a portable 30in tv from their website. Paid 37.98. Never got the item. They said it was delivered to an email, which didn’t make sense. I was getting automated emails from someone named James. I sent email after email and then no one responded at all. The email I used was [email protected]. Nothing ever showed up.

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• Apr 12, 2026

Saw an ad on TikTok for a cheap monitor that looks like a scam

I saw this ad on TikTok for Lumenpick.com. They were showing an ultra wide hi def 4k monitor for only $49. It seemed way too good to be true.

I did some searches online and multiple places confirm it's a fake site. The website is https://lumenpick.com and they list an email, [email protected]. Everything about it just seems off. I didn't send any money, but they're clearly trying to scam people with this fake online purchase.

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• Apr 06, 2026

Saw a TikTok ad, ordered from Lumenpick, and got scammed.

I saw an ad for Lumenpick.com on TikTok and placed an order. They took $72 from me. There's no real tracking for the order and no way to cancel it. The whole thing feels fake. Now they're saying they'll take legal action if I dispute the charge with my bank. I just want my money back.

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Lumenpick.com reviews and customer experiences