Charged by Roen Health for a membership I never signed up for
I saw two charges on my account from "Roen Health," a company I've never heard of. One was for $39 and the other was $135. I checked my email and there's nothing from them at all.
I called the number on my bank statement. The person who answered claimed I signed up and that this was my membership fee, but they couldn't even tell me what it was for. They said they couldn't cancel it or give me a refund. They argued with me, insisting I had signed up. They told me I had to log into an account to cancel it, but when I tried to log in with my email, it said no account was found.
I had no choice but to call my bank, report it as fraud, and close my card to get a new one. That was the only way to fix it.
Useful
Reply
Roen Health Contacts
If you know any contact information for Roen Health, help other users by adding it.
Charged by Roen Health for a membership I never signed up for
I called the number on my bank statement. The person who answered claimed I signed up and that this was my membership fee, but they couldn't even tell me what it was for. They said they couldn't cancel it or give me a refund. They argued with me, insisting I had signed up. They told me I had to log into an account to cancel it, but when I tried to log in with my email, it said no account was found.
I had no choice but to call my bank, report it as fraud, and close my card to get a new one. That was the only way to fix it.