Shayanni Oriental Rugs

From: Karina [redacted] [ [redacted] @gmail.com] Sent: Tuesday, September 05, 1:PM To: Customer Relations Subject: Case number # [redacted] Good afternoon, 9/05/ I would like to address the concerns of the customer that purchase a [redacted] Stove from Best AppliancesWe have returned all calls that were made to us from the customer to bring this matter into a resolutionWe did asked the customer to stop by our business to see in person another [redacted] stove that we would gladly replace.When the customer came in to see the stove he informed our sales representative that he rather keep the [redacted] stove that he had at home.Mr.Jason R[redacted] agreed on having his [redacted] stove repair since he did not want us replace his stove with another [redacted] stoveWe have resolve this matter with Mr[redacted] his stove will be repair and not replaceWe will contact Mr [redacted] as soon as the parts arrive to coordinate a technician repair visit with him. Thank you, Gerardo [redacted] -- Gerardo [redacted] "Best Appliances" [redacted] *** [redacted] [redacted]

From: Karina [redacted] [[redacted]@gmail.com] Sent: Tuesday, September 05, 1:PM To: Customer Relations Subject: Case number # [redacted] ? Good afternoon, ? ? ? ? ? ? ? ? ? ? ?
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 9/05/? I would like to address the concerns of the customer that purchase a [redacted] Stove from Best AppliancesWe have returned all calls that were made to us from the customer to bring this matter into a resolutionWe did asked the customer to stop by our business to see in person another [redacted] stove that we would gladly replace.When the customer came in to see the stove he informed our sales representative that he rather keep the [redacted] stove that he had at home.Mr.Jason R.[redacted] agreed on having his [redacted] stove repair since he did not want us replace his stove with another [redacted] stoveWe have resolve this matter with Mr.[redacted] his stove will be repair and not replaceWe will contact ? Mr[redacted] as soon as the parts arrive to coordinate a technician repair visit with him.? ? Thank you, Gerardo [redacted] ? -- Gerardo [redacted] "Best Appliances" ? [redacted]?
[redacted] ? [redacted]
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From: Karina [redacted]@gmail.com] Sent: Tuesday, September 05, 2017 1:21 PM To: Customer Relations <[email protected]> Subject: Case number # [redacted]   Good afternoon,                      ...

                                                                                                9/05/17   I would like to address the concerns of the customer that purchase a [redacted] Stove from Best Appliances. We have returned all calls that were made to us from the customer to bring this matter into a resolution. We did asked the customer to stop by our business to see in person another [redacted] stove that we would gladly replace.When the customer came in to see the stove he informed our sales representative that he rather keep the [redacted] stove that he had at home.Mr.Jason R.[redacted] agreed on having his [redacted] stove repair since he did not want us replace his stove with another [redacted] stove. We have resolve this matter with Mr.[redacted] his stove will be repair and not replace. We will contact  Mr. [redacted] as soon as the parts arrive to coordinate a technician repair visit with him.    Thank you, Gerardo [redacted]   -- Gerardo [redacted] "Best Appliances"   [redacted] 
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