Sign in  

Susan Jewelry Co. reviews and customer experiences

Help the community - share your experience with Susan Jewelry Co..

Susan Jewelry Co. Reviews

• Apr 10, 2026

Ordered jewelry from a closeout sale and got cheap glittery junk

I ordered from susanjewelryco.com. They said it was a closeout sale. The pieces I got didn't even come close to what I ordered. It looked like playdough dipped in glitter. I lost $176.70 on this.

Their phone is (708) 300-9472 and their address is 10385 San Sevaine Way Ste B, Mira Loma, CA 91752. The email is [email protected]. What I received was just a counterfeit product. It felt like a complete scam.

• Mar 29, 2026

Ordered a ring online and got a cheap fake instead

I saw this jewelry site, susanjewelryco.com, that said it was a small mother-daughter business going out of business with 80% off. I paid $29.96 through Shopify for a ring called the 'Karen - Elegant Delysian Queen Ring'. It looked really nice on the website.

It took weeks to arrive, going through international shipping and customs. That was a surprise because I thought it was shipping from their little shop in Santa Fe. When it finally got here, the ring was this bright yellow, fake-looking gold color. It looked gaudy and cheap, nothing like the photo online.

I lost the $29.96. The ring is completely different from what I ordered.

• Mar 17, 2026

Charged for cheap jewelry and won't give a refund

I got a message on Facebook from someone at Susan Jewelry Co. Their email is [email protected]. They offered a discount price so I paid $89.

What they sent was just cheap stuff. Really poor quality. You'd get something better from a gumball machine. It's a counterfeit product.

I contacted them to return it and get my money back. They won't give me a refund. The phone number I have for them is (708) 300-9472. They just charged me for junk and kept the money.

• Mar 08, 2026

Ordered necklaces that looked nice online but arrived as cheap junk

I saw these Oceans Oath necklaces online and ordered three of them. They looked beautiful in the pictures. When they finally showed up, they were just junk jewelry. It looked like cheap stuff from China. It was definitely not what I ordered at all.

I couldn't sell any of them because they look so horrible. I tried contacting them at their number, 1(217) 729-0504, and the email [email protected]. It was over seventy dollars gone. The whole thing just felt like a scam.

• Mar 06, 2026

Jewelry I bought was not handmade like the website promised

I saw the Susan Jewelry Co. website, susanjewelryco.com, and it said all the jewelry was handmade by the woman and her daughter shown on the site. I believed that and made a purchase.

The product shipped from Asia to California. When it arrived, it looked cheap. It did not look handmade at all. I have a lot of emails back and forth with them at [email protected]. The emails show how deceptive they are, trying to cover up that the items are not made by Susan and her daughter. You can find the same jewelry on other websites with pictures of an elderly couple. Their advertising is very deceptive.

• Feb 26, 2026

Ordered jewelry from a Facebook ad, got a fake tracking number

I saw this ad on Facebook for Susan Jewelry Co. saying they were going out of business and shipping from the USA. It felt like a high-pressure sales thing. I placed an order on February 16th, 2026.

They charged me $116.82. They gave me a tracking number but it's made up. The status just says "custom clearance in progress" since February 22nd and nothing else.

I tried contacting the seller at their email, [email protected]. The responses I got back were cryptic and didn't help at all. I don't think I'm getting what I paid for.

Check fields!

Write a review about Susan Jewelry Co.


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Susan Jewelry Co. Contacts

If you know any contact information for Susan Jewelry Co., help other users by adding it.

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New