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Taxpayer Assistance Resolution Office reviews and customer experiences

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Taxpayer Assistance Resolution Office Reviews

• Mar 18, 2026

Got a weird call about my taxes from Brenda Collingwood

I got a call on Tuesday the 17th from someone named Brenda Collingwood. She said she was from the account review and verification division with the taxpayer assistance resolution office.

She said my file came up in a routine review and some items might need confirmation. She said they have a direct verification line with no wait so I could get confirmation right away. She left a number to call back, 833-684-4075. She said to call it today.

The whole thing felt off. I never signed up for any review. If it was a mistake, she said to call back and press 3 to be removed.

• Mar 18, 2026

Got a weird call about taxes from someone named Brenna Collingwood.

I got a call from +18668923216. The person said, "Hi this is Brenna Collingwood calling on Tuesday the 17th from the account review and verification division with the taxpayer assistance resolution office."

It was an AI voice. It tried to get more of my personal information and wanted to figure out how much I would pay for "taxes." The whole thing felt off. I didn't give them anything. The call came from an address in MN, USA.

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