Telactive, Inc.

Initial Business Response /* (1000, 11, 2016/02/19) */
We have contacted [redacted] regarding his concerns.

I confirmed with the customer that the salads were purchased on January 21st. The Dole recall was announced on the evening on January 22nd.

The customer appreciated our call. We...

are refunding him for the salads.

[redacted] was pleased with our follow-up and stated that the matter has been solved to his satisfaction.
Initial Consumer Rebuttal /* (2000, 12, 2016/02/19) */
Be advised that a [redacted] representative contacted me today and matter has been resolved

Thanks for your assistance in this matter.

John Bickerton