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themparts.com Reviews

• Apr 26, 2026
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Ordered an OEM part but got a cheap knockoff from China

I ordered a Whirlpool brand water inlet valve for my refrigerator from their website, themparts.com. It was advertised as an OEM part. What I received was delivered by Amazon and is obviously a cheap knockoff of the part made in China. Their address is 169 E Highland Parkway, Roselle, NJ, USA. Their email is [email protected]. I paid $61.41 for this. It didn't look right when I opened it. The packaging was off and the plastic felt flimsy. I didn't even bother trying to install it. Just felt like I got tricked. No reply when I tried to contact them about it.

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