American Airlines

Passenger has been contacted under case [redacted] and resolution has been met.

Complaint: [redacted]
I am...

rejecting this response because: American Airlines have not resolved the complaint. After 12 more emails from me to the Chief Executive and Customer Complaints Department, they decided to look into the issue and we have not reached any sort of agreement. The initial response they are referring to was a complete fob off on their part. They are awaiting some documents which will help in moving forward. Thanks for your help but the resolution is still a long way away. Regards [redacted]
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 13, 2018. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yes.  The issue Was resolved.  
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on June 2, 2015. See attached.

Complaint: [redacted]
I am rejecting this response because: the suitcase that was delivered by American Airlines was missing the majority of the contents, it was almost empty.  I am requesting compensation for the missing content and the unacceptable delay.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on November 2, 2016. See attached.

Passenger has been contacted under case number [redacted] on August 3, 2015. See attached.

Passenger has been contacted under case number [redacted] on February 4, 2018. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
 With regards to complaint [redacted] Today I have checked with my bank and can confirm that I have received a full refund of the extra fare paid, I am now satisfied with the outcome and as far as I am concerned the matter is closed.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  Because of it's AA's fault, we were not able to fly.  AA should be responsible for the cost of changing fly, food, hotel and and inconvenience.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] and resolution has been met.

Passenger has been contacted under case number [redacted]
on July 29, 2015 and case [redacted] on August 4, 2015. See
attached.

Passenger has been contacted under case number [redacted] and has been notified of the status of request

Passenger has been communicating directly with Reservations and a resolution has been met. Our reference # [redacted]

Complaint: [redacted]
I am rejecting this response because:
American did contact me but did nothing to resolve the concerns I had brought up to you and to them. 
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: The stewardess broke the handle off my purse and it was unable to be repaired. I had to spend time at the start of my vacation to get it fixed and not do sightseeing. This was a very expensive Brighton purse and my father gave it to me. He is now deceased and this was a very important memory.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on June 26, 2015. See attached.