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American Airlines Reviews (1825)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Thank you so much for helping us dispute our claim. As of this past week we have received a partial refund from American Airlines...

and are content.  [redacted]
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:It took 9 months to get a response and over a month to get back to Revdex.com - I just received this. Not much of a "renewed partnership" with Revdex.com and...

certainly not much of a customer commitment if any. It looks more like AA is trying to get ahead of something. I left that phone conversation feeling jilted. Though not out of the question, I didn't even hint at the notion of receiving credit or a voucher and, immediately, it was brought to the forefront those options would not be available under any circumstances. The massively defensive posture was the impression (imposition?) I was left with. I remember nothing else from that call except wanting to end the conversation. Work on your people skills. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The airline did not compensate me in any way for the inconvenience and expenses I incurred as a result of their lengthy delay. The least they could do, since they can refund my ticket is to provide me with a travel voucher that would allow me to continue flying with their terrible service. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I didn’t reject. I picked reject because the case is not yet solved. If I had picked accept , the case would be closed. I will accept when they ammend for their wrong doing. I will be sending the form to them for reimbursement.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger was responded to on February 2, 2018 under case [redacted] [redacted]  Please see attached.

Complaint: [redacted]
I am...

rejecting this response because: My complaint for discrimination against American Airlines was never addressed.  I am tired of trying to contact American Airlines only to get brushed aside.  I was unfairly treated on my flight and I watched passengers who had bags that were twice the size of mine pass by.  I believe that at this point, my only option is to sue American Airlines for a much larger amount than I had requested.  I can safely say that I have done everything in my power to deal with American Airlines yet their attitude and behavior shows why they are the worst company to ever exist.  I don't think it is right that American Airlines use its power to perform unlawful actions, and ignore the customers that file numerous complaints with the "I am sorry" excuse while really not being sorry and think that it is ok to trample civil rights.  I am sure that this excuse will once again be ignored and they only way I will be taken seriously is in a court of law.  Well, if that is what it comes down to then it is what it is.  I have gone through such an ordeal with American Airlines and now it is time for them to pay.  The bill always comes due.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: They never contact me.
Regards,
[redacted]

Passenger was contacted under case [redacted] on January 5, 2018. 
Please see attached.

Complaint: [redacted]
I am rejecting this response because: AA did not resolve the issue or address it in my opinion. I am not aware of any action AA took to contact me about it or solutions to avoid from happening to other passengers in the future.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11231711, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on January 24, 2018. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because:We are not satisfied with the offered compensation, as we have no use for the American Airlines vouchers. We require compensation in cash.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on June 25, 2015. See attached.

Passenger was responded to under cases [redacted] and [redacted] on February 9 and February 12, 2018.  Please see attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I understand that mistakes...

happen - and the majority of American Airlines flights I've taken I have not had any issues with. Thank you for the eVoucher. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because American Airlines ignored my complaint and letters.  This case is now years old and they have never made me whole for their terrible service.
Regards,
[redacted]

A response under case number [redacted] was
sent to the customer on January 9, 2018. See attached.

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Address: P.o. Box 619616 Md 5494, Dallas, Minnesota, United States, 75261

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Shady, yet now dead: once upon a time this website was reported to be associated with American Airlines, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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