OverchargedThe amount I agreed to pay when I submitted my reservation, and the receipt I received afterward, was $However my checking account was charged $I called their customer service department and was verbally told that there was an extra fee that the airline charged for something I did not request and that it could not be refunded
Had to change my flight due to my year old stepmother going into a nursing homeI wanted to change the date and also the airport because I was returning later than expectedAfter several calls I finally got a customer service reperesenativeWas told the cost would be $ even though it was a family emergencyHighway robbery
I attempted to book a roundtrip journey *** in MarWhen I submitted the request, I received an error indicating the transaction failedAs I initiated a new request to try again, I received a booking confirmation emailWhen I opened the email, it was for only the return portion of what I requestedI tried to pull this up in my profile on justfly*** but they had no record of the booking that they createdI decided to wait overnight to allow time for any synch issuesThis morning, there was still no record in their online systemI called justfly and the agent said she could see my booking for the return segmentI asked her why it isn't showing in my profileSHe said I need to call the airlineI asked her to verify that the outbound request didn't also confirm to ensure I didn't miss somethingShe said to call the airlineI asked her to report the issue to her technology department because their website actually told me that it failed, when it partially went throughShe said to call the airlineIn other words, she couldn't help me nor was she willing to try to hear what I was actually asking of herSo, I called the airlineThe return flight was in fact confirmedI asked the airline if a seat was also in my booking since justfly allowed for me to select a seat and pay a fee and the airline said that I bought the lowest fare and it does not include a seatI will now have to purchase a seat via the airline also if I want one in advanceI will never use justfly again
I purchased tickets from the website Justfly***, with layover in Istanbul, TurkeyWith the current events at the Istanbul airport, a terrorist attack and the recent coup, news of chaos and lack of security at the airport, I am concerned to be flying there with my elderly father for both of our safetyThere has also been a FAA ban on flights flying to the USA, and I am afraid I will not be able to come backThe UK has also banned flights to and from IstanbulI am devastated that this company is showing no concern for their customers and only about the money! I was not even asking for a refund, I kindly asked that they will move our flight to a different carrier and different route as my final destination is MacedoniaThe first representative talked so rapidly did not even allow me to express my concernI asked to be connected to supervisor, and he had me wait for over hour only to be transferred to someone who seemed to be another telephone operatorShe said her name was ***
This company is horribleWe booked with them months in advance for our Holiday flights and never spoke with us to inform us that our flight had changed to one day earlierSo when we went to check in to our flight it was supposed to leave in minutesNo one notified us about the change and were extremely unhelpful in trying to offer us horrible solutionsI would avoid using this webservice at all cost
I had a very frustrating experience with JustFly*** Their customer service was terrible Initially I booked a trip from *** ** *** with a return from *** *** ** *** My plans changed completely and I wanted to cancel the original plans and rebook just a one way from Denver to Boston on the same airline I expected to have a significant penalty to change but that I would be able to preserve some of my investment JustFly.*** gave me absolutely no value for my $400+ ticket and it took me more than three calls with several different agents and different answers to*** to this conclusion I felt they were intentionally misleading and they subjected me to long hold times before answering my questionsThe first agent I spoke with said that I could only preserve some of the value of my investment if I paid an additional $to cancel Then I would be subjected to a $rebooking fee from the airline and any difference in fare Also, I was told that I could only use the partial credit on the same itinerary with different dates within a one year period This restriction regarding the same itinerary (locations) did not seem reasonable, so I called again and spoke with another representativeThis second representative explained I could cancel for the additional $and get a credit which could be used on any domestic flight with the same airline We reviewed that I could expect to pay $for the rebooking fee but then I would have $toward the new fare preserving about 1/of my initial investment The only catch now was that he could not book the new reservation I had to wait hours I paid the additional $to cancel the reservation and have JustFly issue the credit The agent promised to send me a detailed summary of this transaction which I never received When I called days later to use my credit on a new domestic one way fare with the same airline, the representative initially informed me that I could only use the credit for the exact same itinerary, different dates After I objected, she put me on hold for several minutes She came back and and agreed that she could use my credit for another different domestic flight with the same airline The ticket I wanted to purchase, one way Denver to Boston on United was advertised for approximately $on JustFly*** *** *** *** *** sites Today's rep then proceeded to tell me that my new charge after applying the credit would be $ When I explained that my expectation was closer to $30, she said that the $published rate was for a new fare but not for someone using a credit Apparently, buying the same flight using a credit costs twice as much!!! Why would someone pay $to cancel a fare and then pay $(total $290) for a ticket that would cost $as a new transaction You can't make this up I am now awaiting JustFly.com response on whether they will refund my $cancellation fee and if not I will make a claim through my credit card to cancel and try and get at least the $back I hope no one else has to go through this experience
Consumer purchased a ticket using debit cardFunds where withdrawn from consumers accountWhen consumer called Justfly to confirm the flight, consumer was informed that debit cards are not acceptedOnly credit cards are acceptedThe Consumer canceled the flight and ask the money be refunded to her bank accountThe money has not been returnedThe consumer.s bank is unable to assist at this time
I booked two round trip flights from united state IAD airport to Cairo Egyptthe return flight had two transit stops in Saudi Arabia, I found out that you can not have two stops in Saudi Arabia without having Saudi Visa, which I do not havethere was no information provided when I booked the flight to inform me of this issue, and when I called just Justfly*** they put me on hold twice each time for close to one and a half hours before the call was disconnectedWhen I choose booking a flight instead of customer service for existing booking I was answered immediately but when they found out that I was not booking a flight they transferred my call to wait another hour only to be disconnected againthe fourth call when I finally reached a customer service representative I was once again disconnected after another hour of waitingthe Fifth time when I finally reach a representative they claimed to be clueless about the Saudi two stop issueThis is unacceptable to book customers fligh
On Feb 19, I purchased plane tickets from Charlotte, NC to Bangkokpicked the seats and received a confirmationAbout six weeks later, I received an email stating the airline changed our flightI called to determine what needed to be done and *** of Justfly said he would change the flight so we would be able to make the transfer at JFK with no problemHe also said I should receive a confirmation from them in to hoursOver the next two months, I make or calls with each call taking about 1/hours, Mostly on holdEach call ended with (I sent a message about this to the person who will contact the airline and they will send you an email in to hoursAs of today (7/6/2018) I still don't have a confirmationI told *** that I would like to cancel the flight and I can book the five tickets on a flights that will give a longer time at JFK so we will have time to transfer to the international flight at JFKI was told that If I cancel, I would lose my money
justfly sold me tickets overseas with no bagagge includedwhen I got to the airport I was asked to pay $each way for my lugagges and carry onHow the hell goes to Europe without luggage only with a *** purse??????? I do need a reinburstment of $and on my way back not to be charged for my luggageluggages and a carry onim going back to chicago on 4th of augustHere's my confirmation number with justfly *** I could of just go and booked this flights but the person I talked on the phone assured me that in the price was included a luggage and a carry onvery disappointed in justflyi also talk to support,her name was Leight bagge ***
WE MADE RESERVATIONS FOR TWO ONE-WAY FLIGHTS THROUGH JUSTFLYTHE COMPANY MADE A MISTAKE ON THE INBOUND FLIGHT AND IT TOOK THEM THREE WEEKS TO CORRECT ITTHIS DID NOT INVOLVE A CHANGE OF FLIGHT DATES ON THAT INBOUND FLIGHTWE SUBSEQUENTLY FOUND THAT THEY HAD ALSO MADE A MISTAKE ON THE OUTBOUND FLIGHTTHEY HAD US SET UP TO FLY OUTBOUND ON THE SAME DAY WE WERE SCHEDULED TO FLY BACK INBOUNDWE CALLED THEM, SPENT THREE HOURS ON THE PHONE WITH A COMBINATION OF ONE REPRESENTATIVE WHO SPOKE VERY HARD TO UNDERSTAND ENGLISH, AND THEN, AT OUR INSISTENCE WITH HER SUPERVISORTHEY REFUSED TO ACKNOWLEDGE THEIR ERROR OR TO DO ANYTHING ABOUT IT WITHOUT A CHARGE OF $PER TICKETWE ULTIMATELY WENT DIRECTLY TO THE AIRLINE AND GOT A CORRECTION MADE WITH A CHARGE OF $PER TICKETTHROUGHOUT THE ENTIRE PROCESS, EXCEPT THE INITIAL MAKING OF THE RESERVATION, THE SERVICE RESPONSE WAS ABYSMAL
I booked an person family trip to Europe through JustflyI was instructed to call the company to place the order (instead of doing so on the internet)The agent who answered the call place the order for all members of my familyThe agent confirmed the names with me, but then entered one of the last names incorrectlyOnce we discovered this incorrect name days later, the company wanted to charge $to correct the name, I called the airline directly (British Airways) who stated they would be willing to work with the travel agent (i.eJustfly) to correct the name at no costJustfly instructed me to call them various times and was on the phone for over hour and minutes each timeI pleaded with them to review the call recording from when the order was placedJustfly finally reviewed the call recordings from the original call and conducted an investigation but would not share the recording with meAt this point, Justfly admitted guilt and stated the agent had entered the
Horrible experience with this companyCharged extra charges other than what was stated on websiteDifficult to get a refund, talk with someone about making changes or speaking to a supervisorWill never use again!
I booked a roundtrip flight through JustFly.com to Toronto, ON from Washington, DCThe flight to Toronto was delayed but was completed on July On the way back, on Sunday, July 23, the flight (*** *** ***) was cancelled due to mechanical failure The airline offered to rebook me and my wife for Wednesday, July 26, which we found to be unacceptableWe were offered no other options*** said they would unable to refund us because the flights were purchased through a third party, JustFly.comOn Wednesday, July 26, I called JustFly.com's customer service to request a refundThe customer service agent at first said he looked up the flight and that it showed it had been completed, therefore I was ineligible for a refundAfter I told him that was not true, he then said that the system showed I was a no showHe told me to call *** but I refusedHe then called *** himself and put me on hold for minutesHe returned and told me I was right and told him the truth, b
I made several attempts to make a flight reservationAfter giving my credit card number the site tells you the flight is not availableAfter attempts I finally caught on that this was a scamI received an email within minutes to complete my booking even though the flight was not availableThere is no charge as of hours later on my credit card
I purchased a flight on just fly***It stated that the price would be $which was supposed to include the final total prices including taxes and feesUpon completing the reservation it charged my card $I called just fly to confirm and their representative Charles could not tell me why I was charged an additional $plus $chargeThey stated that it was due to seat selection, which they stated was optional, but on their website it did not give you the choice to opt out of this selectionThe selection was supposed to be included in the price, but was notIt was also stated that our card would not be refunded for 6-weeks for the additional feeThe entire reservation had to be canceled and it still was said to take 2-business days to refund the total amount of the flight reservation
I just booked a flight to Cancun from StLouis on Justfly.*** I gave my credit card information and hit send I instantly received a message across my screen, while still on their webpage (not an email), that there was an error with my credit card and the flight was cancelled I called Justfly and the told me that my flight was cancelled and to call my credit card company My CC company told me that there was no issue with my CC and I had indeed been chargedMy CC recommended that I call the two airlines that came through as charges on my credit card I called each of them *Frontier & Aeromexico) and they said that they too see the flights were cancelled but Justfly can take up to weeks to refund the money Are they using borrowed money? I would put a as a rating if possible
I reserved a flight for $234/person at *** for myself and my infant son (who does not need a seat)After I had made the reservation, I saw the price was significantly higher (it was about $when I expected it to be $468)I called the *** billing number on November 28, at about 9:00PM immediately after I got the receipt for the original bookingI explained the issue and the billing agent acknowledged that he saw the same price of $234/person and my total should have been lessHe advised me to cancel the reservation and he would connect me with the selling agent to book the flight at the reduced priceHe initially said there would be a cancellation feeI asked him why since there was an issue with ***'s websiteHe then tried to reduce the fee to $I told him that I would not pay a cancellation fee because either I am wrong about the price and I will keep the original booking or *** is wrong and I should be given the reduced priceHe seem
I bought tickets through justfly because they offered the cheapest tickets Through no fault of justfly's, my flight was canceledHowever, when I tried to reschedule my tickets through justfly, I spent hours on the phone with them and they lied to me *twice* by telling me I had tickets that I did not I showed up to the airport without a ticket The reps claim little power to book tickets and push the problems on other people (airlines or other travel agents) and say they can't do more I would never recommend anyone fly with justfly,
This is the most run down booking agency everThey are scammersWill never book with them againCalled to book five ticketsThree one way and one round trip with my and 5year old children.Quoted a price and they took my card, booked three tickets with my kids and raised my tickets by $Talked to a supervisor who said there was nothing he can do even though he knows it was their faultAlso threatened to cancel my kids tickets even though THEY MADE THE MISTAKEAnd hung up the phone on meI know now to steer away from thisThe nerve! And they have the worst rating on Revdex.com
OverchargedThe amount I agreed to pay when I submitted my reservation, and the receipt I received afterward, was $However my checking account was charged $I called their customer service department and was verbally told that there was an extra fee that the airline charged for something I did not request and that it could not be refunded
Had to change my flight due to my year old stepmother going into a nursing homeI wanted to change the date and also the airport because I was returning later than expectedAfter several calls I finally got a customer service reperesenativeWas told the cost would be $ even though it was a family emergencyHighway robbery
I attempted to book a roundtrip journey *** in MarWhen I submitted the request, I received an error indicating the transaction failedAs I initiated a new request to try again, I received a booking confirmation emailWhen I opened the email, it was for only the return portion of what I requestedI tried to pull this up in my profile on justfly*** but they had no record of the booking that they createdI decided to wait overnight to allow time for any synch issuesThis morning, there was still no record in their online systemI called justfly and the agent said she could see my booking for the return segmentI asked her why it isn't showing in my profileSHe said I need to call the airlineI asked her to verify that the outbound request didn't also confirm to ensure I didn't miss somethingShe said to call the airlineI asked her to report the issue to her technology department because their website actually told me that it failed, when it partially went throughShe said to call the airlineIn other words, she couldn't help me nor was she willing to try to hear what I was actually asking of herSo, I called the airlineThe return flight was in fact confirmedI asked the airline if a seat was also in my booking since justfly allowed for me to select a seat and pay a fee and the airline said that I bought the lowest fare and it does not include a seatI will now have to purchase a seat via the airline also if I want one in advanceI will never use justfly again
I purchased tickets from the website Justfly***, with layover in Istanbul, TurkeyWith the current events at the Istanbul airport, a terrorist attack and the recent coup, news of chaos and lack of security at the airport, I am concerned to be flying there with my elderly father for both of our safetyThere has also been a FAA ban on flights flying to the USA, and I am afraid I will not be able to come backThe UK has also banned flights to and from IstanbulI am devastated that this company is showing no concern for their customers and only about the money! I was not even asking for a refund, I kindly asked that they will move our flight to a different carrier and different route as my final destination is MacedoniaThe first representative talked so rapidly did not even allow me to express my concernI asked to be connected to supervisor, and he had me wait for over hour only to be transferred to someone who seemed to be another telephone operatorShe said her name was ***
This company is horribleWe booked with them months in advance for our Holiday flights and never spoke with us to inform us that our flight had changed to one day earlierSo when we went to check in to our flight it was supposed to leave in minutesNo one notified us about the change and were extremely unhelpful in trying to offer us horrible solutionsI would avoid using this webservice at all cost
I had a very frustrating experience with JustFly*** Their customer service was terrible Initially I booked a trip from *** ** *** with a return from *** *** ** *** My plans changed completely and I wanted to cancel the original plans and rebook just a one way from Denver to Boston on the same airline I expected to have a significant penalty to change but that I would be able to preserve some of my investment JustFly.*** gave me absolutely no value for my $400+ ticket and it took me more than three calls with several different agents and different answers to*** to this conclusion I felt they were intentionally misleading and they subjected me to long hold times before answering my questionsThe first agent I spoke with said that I could only preserve some of the value of my investment if I paid an additional $to cancel Then I would be subjected to a $rebooking fee from the airline and any difference in fare Also, I was told that I could only use the partial credit on the same itinerary with different dates within a one year period This restriction regarding the same itinerary (locations) did not seem reasonable, so I called again and spoke with another representativeThis second representative explained I could cancel for the additional $and get a credit which could be used on any domestic flight with the same airline We reviewed that I could expect to pay $for the rebooking fee but then I would have $toward the new fare preserving about 1/of my initial investment The only catch now was that he could not book the new reservation I had to wait hours I paid the additional $to cancel the reservation and have JustFly issue the credit The agent promised to send me a detailed summary of this transaction which I never received When I called days later to use my credit on a new domestic one way fare with the same airline, the representative initially informed me that I could only use the credit for the exact same itinerary, different dates After I objected, she put me on hold for several minutes She came back and and agreed that she could use my credit for another different domestic flight with the same airline The ticket I wanted to purchase, one way Denver to Boston on United was advertised for approximately $on JustFly*** *** *** *** *** sites Today's rep then proceeded to tell me that my new charge after applying the credit would be $ When I explained that my expectation was closer to $30, she said that the $published rate was for a new fare but not for someone using a credit Apparently, buying the same flight using a credit costs twice as much!!! Why would someone pay $to cancel a fare and then pay $(total $290) for a ticket that would cost $as a new transaction You can't make this up I am now awaiting JustFly.com response on whether they will refund my $cancellation fee and if not I will make a claim through my credit card to cancel and try and get at least the $back I hope no one else has to go through this experience
Consumer purchased a ticket using debit cardFunds where withdrawn from consumers accountWhen consumer called Justfly to confirm the flight, consumer was informed that debit cards are not acceptedOnly credit cards are acceptedThe Consumer canceled the flight and ask the money be refunded to her bank accountThe money has not been returnedThe consumer.s bank is unable to assist at this time
I booked two round trip flights from united state IAD airport to Cairo Egyptthe return flight had two transit stops in Saudi Arabia, I found out that you can not have two stops in Saudi Arabia without having Saudi Visa, which I do not havethere was no information provided when I booked the flight to inform me of this issue, and when I called just Justfly*** they put me on hold twice each time for close to one and a half hours before the call was disconnectedWhen I choose booking a flight instead of customer service for existing booking I was answered immediately but when they found out that I was not booking a flight they transferred my call to wait another hour only to be disconnected againthe fourth call when I finally reached a customer service representative I was once again disconnected after another hour of waitingthe Fifth time when I finally reach a representative they claimed to be clueless about the Saudi two stop issueThis is unacceptable to book customers fligh
On Feb 19, I purchased plane tickets from Charlotte, NC to Bangkokpicked the seats and received a confirmationAbout six weeks later, I received an email stating the airline changed our flightI called to determine what needed to be done and *** of Justfly said he would change the flight so we would be able to make the transfer at JFK with no problemHe also said I should receive a confirmation from them in to hoursOver the next two months, I make or calls with each call taking about 1/hours, Mostly on holdEach call ended with (I sent a message about this to the person who will contact the airline and they will send you an email in to hoursAs of today (7/6/2018) I still don't have a confirmationI told *** that I would like to cancel the flight and I can book the five tickets on a flights that will give a longer time at JFK so we will have time to transfer to the international flight at JFKI was told that If I cancel, I would lose my money
justfly sold me tickets overseas with no bagagge includedwhen I got to the airport I was asked to pay $each way for my lugagges and carry onHow the hell goes to Europe without luggage only with a *** purse??????? I do need a reinburstment of $and on my way back not to be charged for my luggageluggages and a carry onim going back to chicago on 4th of augustHere's my confirmation number with justfly *** I could of just go and booked this flights but the person I talked on the phone assured me that in the price was included a luggage and a carry onvery disappointed in justflyi also talk to support,her name was Leight bagge ***
WE MADE RESERVATIONS FOR TWO ONE-WAY FLIGHTS THROUGH JUSTFLYTHE COMPANY MADE A MISTAKE ON THE INBOUND FLIGHT AND IT TOOK THEM THREE WEEKS TO CORRECT ITTHIS DID NOT INVOLVE A CHANGE OF FLIGHT DATES ON THAT INBOUND FLIGHTWE SUBSEQUENTLY FOUND THAT THEY HAD ALSO MADE A MISTAKE ON THE OUTBOUND FLIGHTTHEY HAD US SET UP TO FLY OUTBOUND ON THE SAME DAY WE WERE SCHEDULED TO FLY BACK INBOUNDWE CALLED THEM, SPENT THREE HOURS ON THE PHONE WITH A COMBINATION OF ONE REPRESENTATIVE WHO SPOKE VERY HARD TO UNDERSTAND ENGLISH, AND THEN, AT OUR INSISTENCE WITH HER SUPERVISORTHEY REFUSED TO ACKNOWLEDGE THEIR ERROR OR TO DO ANYTHING ABOUT IT WITHOUT A CHARGE OF $PER TICKETWE ULTIMATELY WENT DIRECTLY TO THE AIRLINE AND GOT A CORRECTION MADE WITH A CHARGE OF $PER TICKETTHROUGHOUT THE ENTIRE PROCESS, EXCEPT THE INITIAL MAKING OF THE RESERVATION, THE SERVICE RESPONSE WAS ABYSMAL
I booked an person family trip to Europe through JustflyI was instructed to call the company to place the order (instead of doing so on the internet)The agent who answered the call place the order for all members of my familyThe agent confirmed the names with me, but then entered one of the last names incorrectlyOnce we discovered this incorrect name days later, the company wanted to charge $to correct the name, I called the airline directly (British Airways) who stated they would be willing to work with the travel agent (i.eJustfly) to correct the name at no costJustfly instructed me to call them various times and was on the phone for over hour and minutes each timeI pleaded with them to review the call recording from when the order was placedJustfly finally reviewed the call recordings from the original call and conducted an investigation but would not share the recording with meAt this point, Justfly admitted guilt and stated the agent had entered the
Horrible experience with this companyCharged extra charges other than what was stated on websiteDifficult to get a refund, talk with someone about making changes or speaking to a supervisorWill never use again!
I booked a roundtrip flight through JustFly.com to Toronto, ON from Washington, DCThe flight to Toronto was delayed but was completed on July On the way back, on Sunday, July 23, the flight (*** *** ***) was cancelled due to mechanical failure The airline offered to rebook me and my wife for Wednesday, July 26, which we found to be unacceptableWe were offered no other options*** said they would unable to refund us because the flights were purchased through a third party, JustFly.comOn Wednesday, July 26, I called JustFly.com's customer service to request a refundThe customer service agent at first said he looked up the flight and that it showed it had been completed, therefore I was ineligible for a refundAfter I told him that was not true, he then said that the system showed I was a no showHe told me to call *** but I refusedHe then called *** himself and put me on hold for minutesHe returned and told me I was right and told him the truth, b
I made several attempts to make a flight reservationAfter giving my credit card number the site tells you the flight is not availableAfter attempts I finally caught on that this was a scamI received an email within minutes to complete my booking even though the flight was not availableThere is no charge as of hours later on my credit card
I purchased a flight on just fly***It stated that the price would be $which was supposed to include the final total prices including taxes and feesUpon completing the reservation it charged my card $I called just fly to confirm and their representative Charles could not tell me why I was charged an additional $plus $chargeThey stated that it was due to seat selection, which they stated was optional, but on their website it did not give you the choice to opt out of this selectionThe selection was supposed to be included in the price, but was notIt was also stated that our card would not be refunded for 6-weeks for the additional feeThe entire reservation had to be canceled and it still was said to take 2-business days to refund the total amount of the flight reservation
I just booked a flight to Cancun from StLouis on Justfly.*** I gave my credit card information and hit send I instantly received a message across my screen, while still on their webpage (not an email), that there was an error with my credit card and the flight was cancelled I called Justfly and the told me that my flight was cancelled and to call my credit card company My CC company told me that there was no issue with my CC and I had indeed been chargedMy CC recommended that I call the two airlines that came through as charges on my credit card I called each of them *Frontier & Aeromexico) and they said that they too see the flights were cancelled but Justfly can take up to weeks to refund the money Are they using borrowed money? I would put a as a rating if possible
I reserved a flight for $234/person at *** for myself and my infant son (who does not need a seat)After I had made the reservation, I saw the price was significantly higher (it was about $when I expected it to be $468)I called the *** billing number on November 28, at about 9:00PM immediately after I got the receipt for the original bookingI explained the issue and the billing agent acknowledged that he saw the same price of $234/person and my total should have been lessHe advised me to cancel the reservation and he would connect me with the selling agent to book the flight at the reduced priceHe initially said there would be a cancellation feeI asked him why since there was an issue with ***'s websiteHe then tried to reduce the fee to $I told him that I would not pay a cancellation fee because either I am wrong about the price and I will keep the original booking or *** is wrong and I should be given the reduced priceHe seem
I bought tickets through justfly because they offered the cheapest tickets Through no fault of justfly's, my flight was canceledHowever, when I tried to reschedule my tickets through justfly, I spent hours on the phone with them and they lied to me *twice* by telling me I had tickets that I did not I showed up to the airport without a ticket The reps claim little power to book tickets and push the problems on other people (airlines or other travel agents) and say they can't do more I would never recommend anyone fly with justfly,
This is the most run down booking agency everThey are scammersWill never book with them againCalled to book five ticketsThree one way and one round trip with my and 5year old children.Quoted a price and they took my card, booked three tickets with my kids and raised my tickets by $Talked to a supervisor who said there was nothing he can do even though he knows it was their faultAlso threatened to cancel my kids tickets even though THEY MADE THE MISTAKEAnd hung up the phone on meI know now to steer away from thisThe nerve! And they have the worst rating on Revdex.com